HECO Homeowner Decision Tool

Repair or Replace Your HVAC System?

Answer five questions to receive a clear discussion starting point, understand the reasons behind it, and choose the right next step.

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Start here

Get your repair-or-replace recommendation

Complete the assessment and select Show My Recommendation. HECO will explain which factors influenced the result.

This educational tool cannot diagnose equipment, confirm safety, calculate system size, or replace an on-site assessment.

Repair-or-replace assessment

Tell us about your HVAC system

Choose the answer that best matches your situation. All five questions are required.

Use an estimate provided by an HVAC contractor when available.
0 of 5 questions completed
Your discussion starting point

Complete all five questions

Your recommendation, contributing factors, and suggested next step will appear here.

Safety concerns, active leaks, burning odors, tripped breakers, gas odors, and carbon-monoxide alarms require prompt professional attention regardless of this result.

Next step 1

Find a utility rebate starting point

After reviewing replacement, select your electricity provider. Program rules and funding can change; always confirm current requirements before purchasing equipment.

Choose your electricity provider

We will show an official program starting point and questions to verify.

Important: A provider selection does not establish eligibility. Equipment ratings, fuel conversion, property type, metering, contractor participation, permits, installation date, application timing, and available funding may matter.
Next step 2

Compare HVAC estimates consistently

Use the same checklist for each proposal so the lowest price is not confused with the same scope.

Checklist progress

0 of 9 items covered

Check items as you find them in an estimate.

Need an equipment diagnosis or replacement comparison?

HECO will follow up to arrange an available appointment. A booking request does not confirm an appointment time.

Request an HVAC Evaluation