Start with the utility account, then compare equipment
A Roseville mailing address is not enough to establish a heat-pump rebate. Bring the electric bill and the indoor and outdoor model numbers into the replacement discussion so the proposal uses the correct utility program and equipment pairing.
For a repair request, tell us whether one room, one floor or the entire property is affected. For replacement, separate the equipment price from duct modifications, electrical work and any rebate shown in the quote.
For heat pump installation & replacement, bring utility-qualified replacement into the scope discussion. Compare single-stage, two-stage and variable-capacity choices by approved system match, room comfort, sound and total scope. Do not assume the largest rebate identifies the most suitable system or that expected energy savings are guaranteed.
