Leave the area immediately, avoid ignition sources and call 911 from a safe location; then contact the gas utility. Do not continue HVAC troubleshooting while a gas leak is suspected.
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Clear filtersNo. PG&E advises avoiding anything that can create an ignition source, including electrical switches, until you are safely away from the suspected leak.
Move to fresh air and seek emergency help when CO exposure is suspected. Do not ignore the alarm or continue troubleshooting fuel-burning equipment until the situation is made safe.
Yes. Fuel-burning furnaces produce combustion gases that include carbon monoxide, which is why proper venting, combustion and maintenance are important.
Follow current local code and the alarm manufacturer's instructions. Public-safety guidance generally emphasizes alarms near sleeping areas and on appropriate levels of the home.
Turn the HVAC system off if it is safe to do so and avoid continued operation. Smoke, fire or an active electrical hazard warrants emergency response; otherwise arrange prompt professional inspection.
No. A breaker that repeatedly trips may be protecting the circuit from a fault. Do not keep resetting it; have the electrical/HVAC problem diagnosed.
No. Safety switches and limits should not be bypassed for continued operation. A system that trips a safety control needs diagnosis.
No. Refrigerant systems involve pressure, electrical hazards and regulated refrigerants. Service requires proper training, tools and certification.
No. Suspected combustion or heat-exchanger safety issues should be evaluated before continued operation. CO alarms do not replace professional inspection.
During defrost, visible vapor or steam can be normal as ice melts. Smoke, burning odor, arcing or abnormal persistent conditions are different and require shutdown/service.
EPA advises against ozone generators in occupied spaces because ozone is a lung irritant and is not an appropriate general-purpose air-cleaning method.
Shut down the affected equipment from a safe location if possible and avoid contact with standing water near energized components. Arrange HVAC/electrical service and address property damage promptly.
Homeowners can handle simple noninvasive tasks such as filter replacement, but combustion, gas-valve, venting, ignition and electrical repairs should be performed by qualified professionals.
No. EPA warns against unapproved flammable hydrocarbon substitutes in systems not designed for them. Use only refrigerants and procedures approved for the equipment.
Official information behind our guidance
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