Heco Answer Center

711 HVAC Questions, Answered Clearly

Search Heco's growing HVAC knowledge library for repair symptoms, maintenance, parts, heat pumps, replacement planning, permits, rebates, commercial systems and more.

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Heco HVAC · Experience since 2006 · California contractor license #1050351

Heating troubleshooting

No heat? Start with your symptom.

Detailed homeowner guides explain safe checks, possible causes and when to request professional diagnosis.

Furnace Not Blowing Heat

Cold air, weak airflow or heat that stops? Understand the differences before assuming a part has failed.

Read the detailed furnace guide →

Furnace won't start? Start with these safe checks.

Understand a blank thermostat, a silent furnace or heat that stops—and know when to call Heco.

Read the detailed no-start guide →

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Start with a symptom

Search what you observe—not what you think the failed part is. Several HVAC faults can produce the same symptom, and an on-site diagnosis is often needed before choosing a repair.

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Heco provides residential AC repair, installation and maintenance; furnace repair, replacement and maintenance; gas and propane wall-furnace repair; heat-pump repair and replacement; ductless mini-splits; indoor air quality, ductwork and thermostats. Commercial services include repair, preventive maintenance, replacement planning, rooftop and packaged units, split systems, heat pumps and equipment-specific VRF/VRV support. Heco confirms compatibility and scope before scheduling. Heco does not service chillers.

Reviewed by Heco HVAC Reference basis: Reviewed Heco test knowledge

Yes. Heco repairs both air conditioners and furnaces, including cooling or heating failures, airflow problems and equipment that will not start. A technician needs to diagnose the actual cause before quoting repair work. Use Request Service or call (916) 813-2766 to discuss your system.

Reviewed by Heco HVAC Reference basis: Reviewed Heco test knowledge

Yes. Heco offers ductless mini-split services, including installation planning. Capacity, indoor-unit locations, outdoor placement, line routing, drainage, electrical requirements and permits depend on the property. Request an assessment rather than choosing capacity from room area alone.

Reviewed by Heco HVAC Reference basis: Reviewed Heco test knowledge

Yes. Heco offers gas and propane wall-furnace repair. Tell Heco the fuel type, symptom and city; model and access affect the scope. Do not open the burner compartment, adjust gas valves or repeatedly relight a pilot. Gas odor or a CO alarm requires leaving and contacting emergency services from safety.

Reviewed by Heco HVAC Reference basis: Reviewed Heco test knowledge

Yes. Heco offers heat-pump repair and installation/replacement evaluations. Residential and compatible commercial systems need equipment-specific diagnosis or design. A repair or installation request is not a confirmed appointment.

Reviewed by Heco HVAC Reference basis: Reviewed Heco test knowledge

Yes. Heco provides ductwork and airflow evaluation plus thermostat troubleshooting and replacement planning. Compatibility, wiring and controls need evaluation; this chat cannot confirm a particular smart thermostat will work with your equipment.

Reviewed by Heco HVAC Reference basis: Reviewed Heco test knowledge

Yes. Heco services compatible commercial rooftop and packaged HVAC units. Work may include diagnosis, preventive maintenance and replacement planning. Unit information, roof access, safety requirements and the written scope are reviewed before scheduling.

Reviewed by Heco HVAC Reference basis: Reviewed Heco test knowledge

Heco has a VRF/VRV service offering, with compatibility and scope reviewed before scheduling. These systems use manufacturer-specific controls and service procedures. Provide the brand/model and issue through the service request; a listing does not mean every VRF system or repair is supported.

Reviewed by Heco HVAC Reference basis: Reviewed Heco test knowledge

Heco does not service chiller systems. We do not offer chiller repair, maintenance, installation or replacement. A license classification does not establish every service a company actually offers. Please contact a contractor that specifically services chillers.

Reviewed by Heco HVAC Reference basis: Reviewed Heco test knowledge

Restaurant grease-exhaust hood cleaning is not a confirmed Heco offering in this knowledge base. Call Heco to confirm the scope rather than assuming a commercial HVAC service listing includes specialized kitchen hood cleaning.

Reviewed by Heco HVAC Reference basis: Reviewed Heco test knowledge

Trusted references

Official information behind our guidance

Equipment condition still requires professional evaluation. For regulations, rebates and efficiency guidance, Heco checks authoritative sources and identifies items that can change.

SMUD heating and cooling rebatesCurrent eligibility, equipment and funding requirements.

California HERS ProgramOfficial testing and compliance information.

ENERGY STAR maintenance checklistHomeowner and contractor maintenance guidance.

EPA refrigerant transitionCurrent federal equipment and refrigerant information.

Your equipment needs a specific answer.

Tell Heco the symptom, equipment type, property type and location. We will help identify the next practical step.

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